I would like to take a few moments to express my satisfaction with the professional services of your team. Changing your heating and air conditioning system seems trivial at the starting point, but it is quickly realized that this is an important… Read more

I would like to take the time to highlight the excellent service I received for the installation of my heat pump as well as the maintenance and verifications. All of my interactions with the various team members, both on the phone and in person, were very… Read more

Mr. Bertrand, I would like to congratulate you on receiving the Prix Maîtres Constructeurs 2020 in the Platinum category at the 17th edition of the APCHQ Gala. Read more

I would like to compliment the two technicians who came to install our heat pump on October 6, 2020. We were impressed by their punctuality, courtesy, respect and professionalism. Throughout the visit to our home, they were careful to keep their distance… Read more

I called you to inquire if you could do a repair on a Carrier air conditioner. You told me that the part was probably under warranty by Carrier, instead of scheduling a costly repair like other companies. Thank you very much for this valuable information… Read more

I have been a customer of Thermo-Maître for over ten years and I wanted to share my experience because I received outstanding service! During one of the many heat waves of 2020 and following a power outage, my air conditioner was no longer working and two… Read more

(translated from french) - Mr. Bertrand, Allow me to express my most sincere congratulations for receiving the platinum award in the Master Builder category at the gala of the Association des professionnels de construction et de l'habitation du Québec en… Read more

Very satisfied with the installation and service. The unit made a difference in air quality and reduced condensation. It smells good in the house! Read more

I’m one of your customers and would like to share my experience with you and your employee. I got excellent customer service from Josée. She has a positive attitude that is simply contagious. She listened carefully to what I wanted and responded to my… Read more

Excellent service. In January 2014 I had to replace my natural gas furnace. The Thermo-Maître representative came to give me an estimate, and the installation was done the same week. When they arrived, the workers literally rolled out a red carpet to… Read more

Quite simply WOW! I’ve been a customer for over ten years and am now on my second home with Thermo-Maître products. My heat pump motor broke during the cold snap and in four days, everything was fixed. Excellent service, excellent product with an… Read more

I’ve been buying appliances from TM for years (furnace, heat pump, air conditioner, etc.). For me, there’s no other option in the region. The prices are competitive and the service is fantastic. TM will not put you on the wrong track to make a fast buck.… Read more

Got really good service. The technician was respectful and took the time to do a demo, explain the situation, and much more. Read more

We bought a natural gas furnace and a few months later an air conditioner from Thermo-Maître. In both cases, the company representative assessed the characteristics of our property and suggested the products most likely to meet our comfort needs. All this… Read more

I called to get my furnace checked (Thermo-Maître product) and the technician arrived in 30 minutes! Very good, courteous service. I highly recommend it. I’ve been a satisfied customer for 10 years. Read more

We were looking for expertise we could trust to replace our furnace/heat pump and we chose Thermo-Maître. They were able to address our concerns right from the get-go while providing us with sound advice. The quality of the equipment and the… Read more

We’d like to acknowledge the excellent work of the two technicians you sent us to clean and inspect our wall-mounted air conditioner. A company other than yours sold us this well-known brand air conditioner in 2005 and installed it without informing us… Read more

Thank you for the very professional, outstanding, and dedicated service provided by your employees. Our new water heater was installed a few days after we contacted your company. The technicians also detected a gas leak in the meter outside (twice) and… Read more